Responsible Gaming

Gaming Should Be Entertainment

At Fair Go Casino Australia, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to make money, solve financial problems, or earn an income. Set a budget you can afford to lose and stick to it. Remember, the house always has an edge, and losing is always a possibility.

Age Verification

Online gambling in Australia is only available to individuals who are 18 years of age or older. We take age verification seriously and conduct checks to ensure all players meet the legal minimum age requirement. By accessing Fair Go Casino Australia, you confirm that you are of legal gambling age in your jurisdiction.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding gambling activity from family, friends, or partners
• Gambling with money needed for essential expenses (rent, bills, groceries)
• Increasing the amount or frequency of gambling to achieve the same excitement
• Feeling anxious or irritable when not gambling
• Neglecting work, study, or personal relationships due to gambling
• Borrowing money or going into debt to fund gambling
• Failing to cut back despite repeated attempts to do so
• Lying about the extent of your gambling activities
• Using gambling to escape problems or negative emotions

If any of these resonate with you, please reach out for support immediately.

Self-Help Tools & Controls

We provide several responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a specific timeframe
• Reality Checks: Receive reminders during play sessions to help you stay aware of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you need a break from gambling
• Account Pause: Take a cooling-off period to step back and reassess your gambling habits

For assistance setting up these tools, please contact our customer support team.

Support Organizations

If you or someone you know is struggling with problem gambling, professional help is available. These organisations offer free, confidential support:

Australia

• Gambling Help Online – Free counselling and support for all Australians
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, confidential, 24/7)

United Kingdom

• GamCare – Free information, advice and support
  Website: www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  Website: www.gamstop.co.uk

Canada

• Responsible Gambling Council – Support and resources
  Website: www.responsiblegambling.org

United States

• National Council on Problem Gambling – Help and referrals
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – German Federal Centre for Health Education
  Website: www.bzga.de
  Telefonberatung: 0800 1 372 374

Take Action Today

If you believe you have a gambling problem or are concerned about your gambling habits, please seek help immediately. There is no shame in reaching out—professional support is confidential, free, and available 24/7. Your wellbeing is important to us.

Don't gamble alone. Reach out to one of the support organisations listed above.